1. Personal information contact person

First Penguin Co., Ltd. - Personal information contact person
Frontier Grand Nishi Shinjuku 8F, 3-7-30 Nishi Shinjuku, Shinjuku-ku, 160-0023 Tokyo, Japan
Telephone: 050-3490-4900 (office hours on weekdays 10:00 ~ 17:00)
E-mail: privacy@first-penguin.co.jp

Personal Information Protection Administrator: Directors and Person In Charge of Personal Information

2. Handling of personal information

1. Personal information is information about an individual that can be used to identify him or her, such as name, date of birth, gender, telephone number, e-mail address, occupation, place of work, etc.
2. We will comply with the Personal Information Protection Act and other laws and regulations regarding the handling of personal information.
3. In order to ensure that our customers' personal information is handled appropriately, we have established a policy for the protection of personal information, and have trained our staff to maintain and improve this policy.
4. The collection, use and provision of personal information will be handled appropriately in accordance with the prescribed rules. We will not use personal information for purposes other than those stated without the consent of the individual concerned. In the event that personal information is to be provided or disclosed to a third party, this will be done in accordance with the procedures prescribed by law.
5. If personal information needs to be obtained, the purpose of use will be clearly stated in advance and the consent of the person concerned will be obtained before the information is obtained. If the information is not obtained directly from the person in writing, the purpose of use will be announced in advance or the person concerned will be notified promptly.

3. Use of personal information to get

We will only collect and use personal information (including for analysis and statistics) for the following purposes and within their extent only.

1. For operations necessary for the provision or suspension of our services, such as various settings on server equipment, billing of usage fees, payment processing, registration of Infopreneurs and Affiliates, etc.
2. For complying with the laws and regulations.

The following contents apply to each purpose of use in line with the above.

• ■ In the case of the registration for membership
  To provide appropriate services in accordance with the terms of use of the relevant service.
  To make enquiries and confirmations from the Company as necessary for business purposes after cancellation of services.
  To provide information and advertisements regarding services provided by the Company and its group companies and other services.
• ■ In the case of product purchase
  To provide customer with appropriate services in accordance with the terms and conditions of the service applicable.
• ■ In the case of inquiry
  To improve existing services and products or to develop new services and products.
  To respond to your enquiry.
  ※ We may record the contents of your call for the above purpose.
• ■ For applications (for services operated by us, such as advertising applications and follow-up call services)
  To improve existing services and products or to develop new services and products.
  To respond to your application.
  To provide information and advertisements about services provided by us and our group companies and other services.
• ■ In the case of newsletter registration
  To provide information and advertisements about services provided by us and our group companies and other services.
• ■ To contact you regarding employment
  To provide appropriate and smooth recruitment, human resource management, welfare services, public relations activities and employment management for employees, prospective employees and job offers.
• ■ To provide customers with useful and necessary information, such as information on new services and maintenance (including information on system failure)
  To provide customer with latest information on various services.

4. The Third party provision

1. We will not disclose or provide your personal information to any third party without your prior consent, unless required by law or for other legitimate reasons.
2. Any third party to whom we provide personal information in accordance with article 3 above will be contractually obliged to ensure that they manage personal information to the same strict standards as we do.
3. In the case of the purchase of a product, the purchaser's name, address, e-mail address, telephone number and payment method will be provided to the product seller in accordance with the Infotop membership system for the purpose of providing the product.
4. If the customer choose to pay by credit card at the time of purchase, we will not collect or retain the credit card details but will pass them on to the payment service provider or credit card company.
5. If customer choose to use BitCash when purchasing a product, the name and hiragana ID associated with the payment will be obtained and retained by the BitCash system.
6. If you choose Chocom e-money at the time of purchase, the registered e-mail address, telephone number for login, login password and savings account number associated with the payment will be obtained and retained by the Chocom e-money system.

5. Outsourcing of the personal data handling

We may outsource the collection and management of your personal information to a system operating vendor.

6. Voluntariness of submission of personal data

The submission of personal data is at the discretion of the individual. However, if you do not provide us with the required information, you may not be able to use our services.

7. Use of cookies and external links

1. Our website uses cookies for applications, product purchases for market research purposes. Please note that if you choose not to use cookies, you may be limited in the functionality available on our website.
2. We use access log files to study the trend of our users. This enables us to obtain statistical information about site usage, such as IP addresses and referrer information, but we do not use this information to collect or analyse personal data.
3. This website contains links to a number of external websites, which do not share any personal information with us. We cannot be held responsible for the collection of personal information on linked websites, so please be sure to read the privacy policies of the linked websites.

8. Procedures for responding to requests for disclosure of personal information

If you wish to make a request for disclosure, notification of the purpose of use, correction, addition, deletion, cessation of use or cessation of provision to third parties, or if you have any other questions or comments about your personal information, please contact the following contact point or the sales department responsible for you.