Operational Status Operational Status

■AQUAGATES Customer Support Current Operational Status

【Important Notice】Downsizing of AQUAGATES call center operation amid coronavirus

Thank you for using AQUAGATES.
Please allow us to inform you that telephone operation at AQUAGATES customer support center will temporarily downsize its service as coronavirus measures.

・Starting:Monday, July 13th, 2020

Our apologies for any inconvenience or case it is difficult to reach us.
Your understanding would be highly appreciated as this measure is taken to curb the spread of coronavirus.
We will answer E-mail inquiries as usual.

【Operation Hours】
E-mail :Weekdays 10:00~17:00 (10:00am~5:00pm)
※Until 15:00 (3:00pm) on Premium Friday(Last Friday of each month)

AquaGates article about the service is here.

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